Terms of Service
Last updated: September 2026
1. Acceptance of terms
By installing or using Autonoma (the "Service"), operated by ON Technologies Pty Ltd ("we", "us"), you agree to these Terms of Service. If you use the Service on behalf of a business, you represent that you are authorized to bind that business.
2. The service
Autonoma is a Shopify application that provides AI-assisted store growth: product and website building, image and video ad creative generation, ad publishing to Meta, split testing, upsell and bundle building, advertorials, an AI chat assistant, and a companion mobile app. Features available to you depend on your subscription plan.
3. Subscriptions and billing
Subscriptions are billed monthly through Shopify Billing at the price shown when you select a plan. Plan quotas reset each billing month. The Starter and Growth plans include a 3-day free trial — one trial per store, ever. The Scale and Enterprise plans have no trial and are billed from the first day. Prices may change; existing subscriptions keep their agreed price until changed or cancelled.
4. Cancellation
You may cancel at any time from Settings → Billing inside the app or by uninstalling Autonoma from your Shopify admin. Cancellation takes effect at the end of the current billing period. Fees already charged are non-refundable except where required by law.
5. Acceptable use
You agree to use the Service only for lawful purposes and in compliance with Shopify's Partner Program policies, Meta's Advertising Policies, and applicable advertising and consumer-protection law. You may not use the Service to generate deceptive, infringing or prohibited content, to resell access, or to probe or disrupt the Service.
6. Content ownership
Content generated by Autonoma for your store — product copy, images, videos, pages, ads — belongs to you. We claim no ownership over generated content. You are responsible for reviewing generated content before publishing it and for its compliance with applicable law and platform policies. The Autonoma software, brand and technology remain our property.
7. AI-generated content disclaimer
AI-generated output can contain errors. The Service produces drafts and automations for your review; we do not warrant that generated content is accurate, non-infringing, or fit for a particular purpose. You publish at your own discretion.
8. Third-party services
The Service depends on third-party platforms and AI providers (Shopify, Meta, Anthropic, fal.ai, Google, and others). We are not responsible for outages, policy changes or actions of those platforms, including ad account restrictions imposed by Meta.
9. Limitation of liability
To the maximum extent permitted by law, the Service is provided "as is" and we are not liable for indirect, incidental, special or consequential damages, loss of profits, or loss of data arising from your use of the Service. Our total aggregate liability is limited to the subscription fees you paid in the three months preceding the claim. Nothing in these terms excludes rights that cannot be excluded under the Australian Consumer Law.
10. Dispute resolution and governing law
These terms are governed by the laws of Australia. Before commencing formal proceedings, you agree to contact us and attempt to resolve any dispute in good faith within 30 days. Courts of Australia have exclusive jurisdiction over unresolved disputes.
11. Changes to these terms
We may update these terms from time to time. Material changes will be announced inside the app; continued use after changes take effect constitutes acceptance.